Ford Roadside Assistance in Maple Ridge, BC
Ford Roadside Assistance in Maple Ridge, BC
Posted on May 8, 2026
Driving through the beautiful landscapes of the Lower Mainland, from the Golden Ears Bridge to the winding roads of Pitt Lake, offers unparalleled freedom. However, unexpected vehicle issues can happen to anyone. At West Coast Ford, we want our Maple Ridge community to drive with total peace of mind.
Ford Roadside Assistance is a complimentary service included with your New Vehicle Limited Warranty, providing 24/7 support across Canada and the Continental United States. Below, we answer the most frequently asked questions to help you navigate the unexpected.
What is Ford Roadside Assistance?
Ford Roadside Assistance is a dedicated emergency support program designed to keep you moving. Whether you are dealing with a dead battery in your driveway in Albion or a flat tire on the way to Mission, Ford’s professional network is available 24 hours a day, 365 days a year.
How do I contact Roadside Assistance in Maple Ridge?
There are three easy ways to request help:
- Phone: Call the toll-free hotline at 1-800-665-2006.
- FordPass® App: Request help directly through the app on your smartphone, which allows you to send your exact GPS coordinates to the dispatcher.
- Online: Visit the Ford Canada support site to initiate a request.
What services are included in the program?
Our goal at West Coast Ford is to ensure you are never stranded. The program covers:
- Towing: If your vehicle is disabled, it will be towed to the nearest authorized Ford dealership (like West Coast Ford) within 160 kilometres.
- Battery Boosting: If your engine won't start, we’ll provide a jump-start.
- Fuel Delivery: Ran out of petrol? We will deliver up to 10 litres of fuel to get you to the nearest service station.
- Flat Tire Service: We will replace your flat tire with your spare.
- Lockout Assistance: Locked your keys in the car? We’ll help you regain entry (excludes key replacement).
- Winching: If you are stuck in snow or mud (within 15 metres of a paved road), winching services are included.
Is my vehicle covered?
Most new Ford vehicles come with Roadside Assistance for 5 years or 100,000 kilometres (whichever occurs first). If you are driving an older model or purchased a pre-owned vehicle, you may still be covered under a Ford Protect Plan. If you are unsure of your coverage, contact our West Coast Ford service centre with your VIN, and we will verify it for you.
What information should I have ready when I call?
To ensure a quick response, please have the following ready:
- Your Vehicle Identification Number (VIN).
- Your exact location (e.g., "Eastbound on Lougheed Hwy near 224th Street").
- A brief description of the problem.
- The colour and licence plate of your vehicle.
Why choose West Coast Ford for your repairs?
When your vehicle is towed to West Coast Ford, it is handled by Ford-certified technicians using Genuine Ford Parts. We understand the specific driving conditions of the Pacific Northwest and ensure your vehicle is returned to you in peak operating condition.